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Frequently Asked Questions

An educated customer is our best customer. Find answers to common questions about protecting your home.

Billing & Company Policies

The cost of service depends on the size of the property, the specific services requested, and the level of buildup. Because every project is unique, we provide a free, custom, no-obligation quote to ensure fair and accurate pricing with no surprises.

We accept a variety of payment methods for your convenience, including cash, personal checks, and all major credit and debit cards. Payment is due upon completion of the service.

General Questions & Cleaning Methods

While often used interchangeably, these terms refer to distinct methods. For homes in the Huron area, understanding the difference is key to protecting your investment.

  • Soft Washing: This is our preferred and most advanced method for delicate surfaces like house siding, roofs, and painted wood. It uses very low pressure to apply specialized, 100% biodegradable cleaning solutions that kill organic growth like mold and algae at the root.
  • Power Washing: This method uses high-pressure water that is heated. We use this technique when appropriate for tough jobs on concrete driveways and commercial cleaning applications.
  • Pressure Washing: This involves using high-pressure, unheated water to clean durable surfaces like concrete and stone.

While DIY can be tempting, using a pressure washer without professional training carries a high risk of severe property damage and personal injury. High pressure can easily strip paint, break window seals, or force water behind your siding, leading to costly mold issues inside your walls. A professional understands the right techniques and solutions to ensure a safe, uniform, and longer-lasting clean for your Huron home.

Our Services

Yes. Those unsightly streaks are organic growths—the green is typically algae and the black is often mold or mildew. Our soft wash process is specifically designed to eliminate them by applying a biodegradable algaecide that kills the organisms at a microbial level. This cleans the surface more deeply than high pressure and helps inhibit future growth, keeping your siding cleaner for longer.

Absolutely. However, we NEVER use a high-pressure washer on a roof. Doing so can strip the protective granules from asphalt shingles and void the warranty. Instead, we perform a specialized, no-pressure 'roof soft wash' that aligns with ARMA recommendations. We apply a potent algaecide that safely eliminates black streaks, moss, and lichen, restoring your roof's appearance and protecting its integrity.

After professionally cleaning your concrete, we highly recommend applying a professional-grade penetrating sealer. We use a premium siloxane-silane mixture that soaks deep into the pores of the concrete to protect it from within, creating an invisible barrier against water intrusion, freeze-thaw cycles, and road salt damage common in Ohio winters. Sealing is a crucial step to preserve the longevity and appearance of your driveway and walkways.

Safety & Property Protection

Yes, safety is our top priority. We use high-quality, 100% biodegradable and eco-friendly cleaning solutions. Our process includes a comprehensive property protection protocol: we pre-saturate all surrounding landscaping with fresh water, cover sensitive plants when necessary, and perform a thorough rinse of all vegetation after the cleaning is complete.

Yes, absolutely. We are a fully licensed and insured professional company. We carry general liability insurance to protect your property in the unlikely event of an accident and worker's compensation insurance to protect our employees. We are happy to provide proof of insurance upon request.

Scheduling & Service Process

No, you are not required to be home. For your convenience, we can complete the service as long as we have access to a working outdoor water spigot and all windows and doors are securely closed. We ask that you secure any pets inside for the duration of the service.

To ensure a safe and efficient service, we recommend the following simple preparations:

  • Securely close and lock all windows and doors.
  • Move patio furniture, grills, potted plants, and toys at least 15 feet away from the house.
  • Park vehicles away from the house, preferably on the street.
  • Ensure all exterior electrical outlets have covers.
  • Keep pets and children inside during the service for their safety.

Seasonal Services

Our comprehensive gutter cleaning service ensures your water management system is working properly. We remove all leaves, sticks, and debris from the interior of your gutters, check downspouts for blockages and flush them to ensure proper flow, and clean up all resulting debris from your property. This is a vital maintenance service to prevent water damage to your foundation, siding, and landscaping.

Our professional holiday lighting service is all-inclusive. It includes:

  • Custom Design: We work with you to create a beautiful lighting design.
  • Professional-Grade Lights: We provide high-quality, commercial-grade LED lights, wires, and timers.
  • Full Installation: Our trained team installs the lights safely and securely.
  • In-Season Maintenance: If a bulb goes out, we'll be back to fix it.
  • Post-Season Removal & Storage: We carefully take down the lights after the holidays and store them for you until next year.

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